Terms of use

HIDDEN INSIGHT LABS LTD., company number 16941841, registered in England and Wales at 71-75 Shelton Street, Covent Garden, London WC2H 9JQ.

Site content

Published for information, may change, and is not an offer. We exclude liability for indirect loss from use of the site. External links are not endorsements.

Study engagements

Studies run under a written scope covering sample, dates, fee and deliverables. Participant identities stay confidential unless otherwise agreed. Client material stays confidential until publication is agreed in writing.

Panel participation

Panel members take part as self-employed contractors: no fixed hours, no exclusivity, no guaranteed volume of work. A session counts as attended once the participant joins and completes the tasks briefed.

Incentives

Incentives are paid per attended session at the rate in the brief and are not conditional on the product performing. If a payout fails on details we were given, we retry once.

Conduct

Participants may not share prototypes, screenshots or logins, and may not bring a session to another person. The confidentiality obligation runs 24 months past the session.

Law

England and Wales.